Our initial check in was underwhelming for the price. It felt rushed due to the volume of traffic and there was no WOW factor. It did not feel personal, rather rushed, it lacked a certain welcoming feeling, just another check in guest. Having said that, the check-in staff where amazing as far as the information they gave us and knowledge. The room was comfortable, clean and lovely décor, but nothing extraordinary compared to the other hotel we stayed at which was half the price (with the exception of the automatic toilet which was amazing). However, the views were amazing (to the gardens) from the balcony, the room size was average, but the bathroom and bath were great. The location was great in terms of the views to the gardens and city. Also, having to wait for at least 30 minutes in a queue for breakfast did not scream 5 star hotel, it was not until we went to the infinity pool that we finally got our WOW moment. The over priced accommodation was definitely for the infinity pool. Not somewhere I would stay for my entire trip in Singapore, as there are a huge range of hotel for a better price and overall experience, but something you definitely have to experience once, or at least one night before heading home.

Breakfast was not included found it quite expensive, however it was very busy but well organised.

Spacious room , with good bathroom facilities. Great view from balcony. Rooftop pool incredible! Staff very friendly and helpful. Loved reception area with the shops.

The room was a suite overlooking the city and it was recently redone and fabulous. The bed was so comfortable and the bathroom was over the top luxurious with a Toto toilet that responded to motion as you entered the room and had a number of bidet type options. The two sinks were separated so we could each keep our toiletries on our own area. The amenities in the room were a Nespresso coffee maker, choice of teas, a teapot, milk and endless bottled water. As you entered the suite the drapes and tv were activated as were the lights. The service staff was amazing in their friendliness and attentiveness to every request and at times anticipating your needs. The rooftop pool is a must with towels, water and sun tan lotion provided. There are a number of fabulous restaurants on the pool level, some with outside seating and terrific views. This hotel is a destination in itself. Elevator and escalator access to the below ground shopping is in the lobby as is the walkway to Gardens by the Bay.

Marina Bay Sands is truly a 5 Star luxury hotel. The service was exceptional from the time you checked in to handling your luggage . Our luggage was stored and directly delivered to the room once it was ready. They provided bottled water in your room as well as in the infinity pool. Our experience in the infinity pool was unforgettable and unique because of the scenery from the 57th floor.